QUALITY IMPROVEMENT AND PATIENT SAFETY

Related to excellence, this is a commitment to meeting the objectives of an intervention to increasingly higher standards over time. It starts with a commitment not to create new harms to patients – going against the objectives of the intervention. It requires identification and careful study of practice standards to develop better and better means of protecting against possible harms and improving service standards. Note that patient safety is often narrowly construed
as risk to physical well-being, but should extend to holistic well-being, including psychological, emotional, and spiritual dimensions.

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